Business unit that specializes in offering training courses focused on empowering business professionals to enable them to implement and monitortheir management systems and traditional systems of sectoral programs.
- Strategic and operational planning - interface with Management Systems;
- Mapping processes with a focus on ISO 9001;
- Evaluation of customer satisfaction;
- Process standardization and conformity of products and services - how to participate in the globalized world.
Management System - Integrated
- Implementation of integrated management systems.
Management System - Quality
- Implementation of Quality Management Systems according to ISO 9001;
- Implementation of Quality Management Systems according to TS 16949;
- Implementation of Quality Management Systems according to TL 9000;
- Training for auditors of management systems;
- Quality tools.
Management System - Environmental
- Implementation of environmental management system to ISO 14001;
- Evaluation of environmental aspects and impacts to meet the ISO 14001;
- Evaluation of environmental performance;
- Environmental legislation.
- Implementation of management systems for social responsibility as the SA 8000.
Health and Safety
- Implementation of management systems for health and safety according to OHSAS 18001.
- Implementation of the program Qualinstal (Brazil)and its requirements.
- Implementation of energy management systems ISO 50001.